I’ve booked my photo booth!

Now What?!?

Now that your contract is signed and your deposit is paid, your date is guaranteed.  Congratulations, and thank you for your business!  Here’s what’s next:

Step 1:

Choose your template design.

Visit our Templates section to choose your template.  You can fully customize this process.  Choose the design you like, let us know exactly what you’d like it to say and in what colours.  We will edit to your specifications and send you a proof. 

Alternatively, you can send us any creative you have for your event (posters, invitations, colour palettes, etc) and we can design something customized just for you!  If you’d like a logo or graphic included, please e-mail that to us in high resolution.  

Step 2:

Choose your backdrop.

Visit our Backdrops section to choose your backdrop.  We have 24 to choose from but only 1 of each.  If we have multiple events on your date, backdrops are first come, first served, so get your request in as early as possible for the best chance to get your favourite.  Keep in mind your template design when choosing. 

Step 3:

Determine placement for us at your venue.

Keep in mind that we need a space 10′ wide x 10′ long x 10′ high (don’t forget to check the ceilings!).  We also need a dedicated electrical outlet within 15′ of our area.  We always recommend putting us in the main room where the guests will spend most of their time.  When we are in a separate area, guests are less likely to see us, and therefore use the booth.  Normally there are many more photos taken the closer we are to the “action”.

Step 4:

Double check timing with your venue or event coordinator.

Set-up and tear down of the photo booth happens outside of your allotted time period.  We arrive 1-2 hours before our scheduled start time to unload our equipment and set up.  Then we remain at the venue for 30 minutes – 1 hour after our time period is over to pack up and load the vehicle.  Please ensure we have adequate access to the venue before and after our time so that we know we can be set up on time!

For weddings, if we are only booked for your reception, then we might be setting up during your dinner.  In this case, please make sure we have an easy route to our area without having to disrupt your speeches.  We are very good at setting up during this time without being a nuisance.  We don’t do the loud parts while people are talking and ensure to be respectful of you and your day.

Step 5:

Reach out to us at any time.

If you have any questions or concerns at any point, call, email, or text us.  We are always here to help.  We have also gotten to know many other wedding professionals over the years so we are happy to recommend companies if you are struggling with finding other vendors for your event.

Step 6:

Pay your final bill.

Your final balance is due 2 weeks before your event date.  If you are mailing a cheque, please ensure it arrives by the due date.  E-mail transfers and credit card payments are also accepted.  We will send you an invoice 1 month prior to your event so you will have plenty of time to arrange payment.

Step 7:

Have fun!

We love what we do because we get to add to the fun of your evening.  Let loose, be silly, and enjoy!  You may have booked us for your guest’s entertainment and keepsake, but don’t forget to partake in the fun yourself!  

Step 8:

Check out all the photos from your event.

Visit our Galleries section to view all your photos.  Your event password will be emailed to you (or whoever booked and paid for the photo booth) within 24 hours of your event once the gallery is ready.  In most cases, download instructions including password is also on the back of the printed strips for the convenience of your guests.

Step 9:

Let us know how we did.

Don’t forget to visit Google or Facebook  to leave a review of your experience – We absolutely love hearing from our clients!